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Let us help you protect your funds

Fidelity Fiduciary Company Icon

FFC is the ONLY custodial company that guarantees the MSA funds will not be subject to seizure or garnishment by creditors.

FFC will allow the settling parties to avoid concern that the medical funds could be attacked by creditors. After successfully handling MSA accounts for over two decades, FFC stands ready to comply with all applicable Medicare regulations while providing compassionate and informative service.

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What Sets
Us Apart

When a Workers’ Compensation or Liability claim settles with Medicare, it becomes a WCMSA or LMSA, with funds set aside for future medical and prescription costs. At that point, beneficiaries must choose between self-administration or professional administration.

At FFC, we go beyond basic fund management. As true professional administrators, we take on formal Medicare compliance responsibilities and ensure every claim is handled with accuracy, accountability, and care. FFC has contractual duties for Medicare compliance, including:

Pay medical and pharmacy charges until the fund is temporarily or permanently exhausted.

Distribute account funds that are solely for expenses related to medically necessary services, supplies,or prescription drug expense.

Adjusting medical bills to the Workers’ Comp fee schedules or Usual and Customary.

Ensure the medical charges are related to the correct worker’s compensation injury and would be reimbursable by Medicare.

Place the funds in an interest-bearing account.

Maintain accurate accounting records, as well as notifying Medicare annually and anytime funds exhaust as required.

Reimburse Medicare if they have erroneously paid benefits while the funds were being professionally managed.

Do you get exhausted with today’s telephone trees, voicemail, and computer generated responses?

At FFC we pride ourselves on calls being answered timely by seasoned claims professionals. We provide excellent customer service results and still save you money!

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Our Key Features

FFC has the capacity to extend the life of every trust fund we administer by providing access to networks that allow for savings below provider charges.

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Our Claims Director, who is considered an expert in the field of WC claims handling, will answer your phone calls with helpful, useful real information in a real time mode.

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In-depth case management assistance for accounts/beneficiaries and service providers in the medical or pharmaceutical field.

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Clinical partnership with S1-Medical, a national medical and pharmacy benefit management (PBM) company. The emphasis is on quality control and continuity for both FFC and the accounts/beneficiaries we serve, including:

Case Management
Medical Provider Claims Management
Nurse Utilization Review
Medical Bill Review
Pharmacy Benefit Management (PBM)

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FAQ

  • Not only do we have highly experienced professionals to assist you, they welcome your questions and will provide assistance in this complex process. You may call or email our CEO Ben Pugh at (205) 901-1116 / Ben@FFCadmin.com or our Operations Manager, Jan Peine at 205-981-3370/Jan@FFCadmin.com. Together these two professionals have amassed more than eighty years of claims handling. Please provide either of them with the MSA (Allocation/Medical Cost Projection).

  • When it comes to the maximum difference, our trained professionals offer personal services by answering phone calls and emails in a timely professional manner. In addition, they are knowledgeable and helpful. FFC, established in 2001 is one of the oldest custodial companies. They are committed to being different by investing in talented trained claims professionals in lieu of fancy automated electronics to handle your calls. Lastly, FFC is the ONLY custodial company that will protect the funds from garnishment or seizure by creditors.

  • Fill out the short form and we will follow up with you to get the MSA (Allocation/Medical Cost Projection). Or, simply call us at (866) 642-1237.

  • In addition to the Utilization Review process where only approved claims are paid, our Bill Review process insures we pay at and below the appropriate fee schedule — saving as much as 60% on average– and our Pharmacy Benefit Management partner secures Rx below the Average Wholesale Price (AWP)—saving as much as 22% on average.

  • We will provide you with a copy of Medicare’s Self-Administration Toolkit, or you can download it here from our website.